JDNC has a practice of protecting the
privacy and security of our customers, individuals who have access to, and use
of, our website. It is our policy to comply with the privacy legislation within
each jurisdiction in which we operate. Sometimes the privacy legislation and /
or an individual's right to privacy are different from one jurisdiction to
not be available to all individuals or in all jurisdictions. If you are unsure
Privacy Officer for more
What is Personal Information?
information is any information about an identifiable individual, other than the
person's business title or business contact information when used or disclosed
for the purpose of business communications.
What Personal Information Do We
You can visit portions of our website without
telling us who you are or revealing any information about yourself, including
your e-mail address. Our web server may collect information related to your
visit to our website, including the IP address and domain used to access our
website, the type and version of your browser, the website you came from to
access our website, the page you entered and exited at, any page that is viewed
by that IP address and what country you are from. We use this information to
monitor the performance of our website and on-line services (such as number of
visits, average time spent, page views) and for our business purposes such as
working to continually upgrade our website and services.
In addition, we collect the personal information
that you voluntarily submit to our website, such as your email address, name,
address and any other contact or other information that you choose to provide
Filling in the form on our web site;
Using a "contact us" portion of this website (when available);
Requesting information through a “contact us” portion of this website (when
By corresponding with a representative of JDNC via e-mail using the
hyperlinks created for that purpose or by other means.
Where you request information from us, we may use the e-mail address that you
provide to send you the information that you requested. If you have asked us to
put you on an e-mail mailing list to provide you with certain information on a
regular basis, or if we send you information about our offers on products and
services by e-mail, you may ask us to remove you from the list at any time
(using the unsubscribe instructions provided with each e-mail).
How Do We Use
When you visit the website, we place a "cookie" on
the hard drive of your computer to track your visit. A cookie is a small data
file that is transferred to your hard drive through your web browser that can
only be read by the website that placed the cookie on your hard drive. The
cookie acts as an identification card and allows our website to identify you and
to record your passwords and preferences. The cookie allows us to track your
visit to the website so that we can better understand your use of our website so
that we can customize and tailor the website to better meet your needs.
Most web browsers are set to accept cookies.
However, on most web browsers you may change this setting to have your web
browser either: (i) notify you prior to a website placing a cookie on your hard
drive so that you can decide whether or not to accept the cookie; or (ii)
automatically prevent the placing of a cookie on your hard drive. It should be
noted that if cookies are not accepted, you may not be able to access a number
of web pages found on the website.
What about Links
to other Websites?
Our website may contain links to other websites
that may be subject to less stringent privacy standards. We cannot assume any
responsibility for the privacy practices, policies or actions of the third
parties that operate these websites. JDNC is not responsible for how
such third parties collect, use or disclose your personal information. You
should review the privacy policies of these websites before providing them with
Why Do We
Collect, Use, and Disclose Personal Information?
The personal information collected is used and
disclosed for our business purposes, including:
to establish, maintain and manage our relationship with you;
to be able to review and improve the products and services that we provide to
to be able to comply with your requests;
to protect us against error, fraud, theft and damage to our goods and property;
to enable us to comply with applicable law or regulatory requirements; and
any other reasonable purpose to which you may consent.
Your personal information may be shared with our
employees, contractors, consultants, affiliates and other parties who require
such information to assist us with establishing, maintaining and managing our
relationship with you. In addition, your personal information may be disclosed
or transferred to another party in the event of a change in ownership of, or a
grant of a security interest in, all or a part of JDNC or its
Further, your personal information may be
as permitted or required by applicable law or regulatory requirements;
to protect the rights and property of JDNC and its affiliates;
during emergency situations or where necessary to protect the safety of a person
or group of persons;
where the personal information is publicly available; or
with your consent.
We may collect, use or disclose your personal information without your knowledge
or consent where we are permitted or required by applicable law or regulatory
requirements to do so.
Your Consent is
Important to Us
By using our website, you signify your consent to
the collection, use and disclosure of your personal information as explained in
You may change or withdraw your consent at any
time, subject to legal or contractual restrictions and reasonable notice, by
In some circumstances, a change in or withdrawal of consent may severely limit
our ability to provide products or services to you. All communications with
respect to such withdrawal or variation of consent should be in writing and
addressed to our
You can exercise this option at any time by sending
us an e-mail or written letter to our Customer Service department. If you do
discontinue service, you may not be able to use certain password-protected areas
of our site.
How is Your
Personal Information Protected?
We endeavour to maintain physical, technical and
procedural safeguards that are appropriate to the sensitivity of the personal
information in question. These safeguards are designed to prevent your personal
information from loss and unauthorized access, copying, use, modification or
Unfortunately, no data transmission over the
Internet can be guaranteed to be 100% secure. As a result, while this website
strives to protect your personal information, we cannot warrant the
confidentiality or security of any information you transmit to us, and you do so
at your own risk.
It is important
that the information contained in our records is both accurate and current. If
your personal information happens to change during the course of our
relationship, please keep us informed of such changes. In some circumstances we
may not agree with your request to change your personal information and will
instead append an alternative text to the record in question.
Access to Your
You can ask to
see the personal information that we hold about you. If you want to review,
verify or correct your personal information, please contact our
Privacy Officer. Please note that any such communication must be
When requesting access to your personal information, please note
that we may request specific information from you to enable us to confirm your
identity and right to access, as well as to search for and provide you with the
personal information that we hold about you. We may charge you a fee to access
your personal information; however, we will advise you of any fee in advance. If
you require assistance in preparing your request, please contact our
Your right to access the personal information
that we hold about you is not absolute. There are instances where applicable law
or regulatory requirements allow or require us to refuse to provide some or all
of the personal information that we hold about you. In addition, the personal
information may have been destroyed, erased or made anonymous in accordance with
our record retention obligations and practices.
In the event that we cannot
provide you with access to your personal information, we will endeavour to
inform you of the reasons why, subject to any legal or regulatory restrictions.
If you have any
questions or concerns about our privacy policies please contact: Privacy
Phone: (403) 270 - 9355
FAX: (403) 237 - 0747
From time to time, we may make changes to this
the manner in which we deal with your personal information. We will post any
on January 4, 2010.
restricted in its application to such examples, therefore where the word
'including' is used, it shall mean 'including without limitation'.
Policy does not create or confer upon any individual any rights, or impose upon
JDNC any rights or obligations outside of, or in addition to, any rights
or obligations imposed by applicable laws. Should there be, in a specific case,
shall be interpreted, in respect of that case, to give effect to, and comply
with, such laws.